10 Keys to Effective Office Communication
Building and maintaining strong relationships on the job can be a challenge. One of the greatest challenges is knowing how to communicate effectively.
Have You Mastered These Leadership Practices?
How do you know if you are a leader? If someone is following you, you are a leader! It may be an official part of your job,
Quaking in Your Cubicle: Dealing With a Difficult Boss
Surveys show a high correlation between job satisfaction and liking and respecting workplace superiors, yet few are awarded
Dump the Resolutions and Create SMART Goals
On January 1st many of us identified some big changes we want to make or a plan we want to accomplish during the new year.
Have You Cast Your Vision for 2025?
And so, in the blink of an eye, we are beginning a new year – welcome to 2025! The future is before us, which gets me thinking
The Power of Wise Decision-Making
One evening when my youngest daughter was five-years-old she asked me if she could go outside and play. I told her,
Employee Engagement: Vital Key to Business Success – Part 2
Last time we looked at some of the benefits your business will enjoy if your employees are engaged in their work. Engagement includes a sense of commitment,
Employee Engagement: Vital Key to Business Success – Part 1
Have you ever observed an employee on the job who was obviously just putting in their time for a paycheck and nothing more? How about someone who worked so hard
10 Principles to Help You Live, Work, and Relate Well!
Know what truly matters to you and prioritize those things above all else. Whether in decision-making, goal-setting, or daily pursuits, align your actions with
Character Counts at Work
It’s a classic scene from a movie: The crime boss orders a hit and the professional killer finds the target. He looks the victim
Ask the Right Questions, Receive Better Answers - Part II
Last time we started talking about how asking good questions in the right way could improve communication and cooperation
Ask the Right Questions, Receive Better Answers - Part I
Here’s the scenario: It has just come to your attention that a customer filed a complaint about Mr. Smith, one of your employees.
Developing Strong Relationships on the Job
Finding the right position is only one piece of the puzzle that leads to job satisfaction. Have you ever heard someone say, "I’d like my work if it weren’t
Tips for Holding Team Members Accountable
If you want to jeopardize the productivity and performance of your team and at the same time compromise trust and respect,
Tips for Team Building Success Part 2 of 2
No man is an island, according to poet John Donne. While we strive as individuals to shoulder our responsibilities, solve our problems and achieve our goals,
Tips for Team Building Success Part I of 2
Whether you are responsible for one person or a whole team, there are several very important keys to managing people well.
Give it a Rest: The Importance of Taking a Break
When I think about resting, something rather strange occurs. At first, I begin to imagine lounging on the couch, watching golf and (inevitably) falling asleep.
How Managers Can Improve Staff Morale - Part 2
If you’re a manager, you know the challenge of keeping your best employees and trying to bring the others to a higher level of performance.
How Managers Can Improve Staff Morale - Part I
Most employees who quit their jobs are leaving because of their managers and low staff morale, not necessarily their companies.
Getting Control of Your Anger - Part I
One of the major roadblocks to strong relationships, both at home and at work, is the inability to effectively manage one’s emotions.