Ask the Right Questions, Receive Better Answers - Part I
Here’s the scenario: It has just come to your attention that a customer filed a complaint about Mr. Smith, one of your employees.
7 Great Ways to Connect with Your Kids
If you are looking for ways to better relate to and get connected with your kids, many of the parents I have worked with over the years
What is Loneliness and How Can You Rise Above It?
Loneliness is simply the feeling of being alone and feeling sad about it. It is a completely normal feeling that we all experience from
From Underperformer to High Achiever
Do you ever feel like you’re just never going to get anywhere in your career? Or that real success always seems to be out of reach?
Valentine's Day: Celebrating an Everyday Love
Valentine’s Day is the day that sweethearts and spouses celebrate romance and give gifts to one another to prove their love. And according to jewelry, fragrance and candy companies,
Developing Strong Relationships on the Job
Finding the right position is only one piece of the puzzle that leads to job satisfaction. Have you ever heard someone say, "I’d like my work if it weren’t
The Platinum Rule
We have all heard the Golden Rule: Do unto others as you would have them do unto you. In other words, think about how you would
Help, It's Almost Christmas!
If you are like most people, the month of December typically ushers in a dramatic increase in activity, responsibilities, and irrational expectations
Tips for Holding Team Members Accountable
If you want to jeopardize the productivity and performance of your team and at the same time compromise trust and respect,
10 Ways to Practice Gratitude
As Thanksgiving approaches, we begin hearing more and more about the importance of gratitude and counting our blessings.
Fear and Cockroaches
I regularly meet with individuals who are often dominated by their fears or influenced by the fears of significant people in their lives,
Tips for Team Building Success Part 2 of 2
No man is an island, according to poet John Donne. While we strive as individuals to shoulder our responsibilities, solve our problems and achieve our goals,
Tips for Team Building Success Part I of 2
Whether you are responsible for one person or a whole team, there are several very important keys to managing people well.
You Reap What You Sow
From the earliest writings, wise humans have found ways to express this fundamental truth: You reap what you sow.
The Surprise Effect for Getting Along with Difficult People
In every area of life you are bound to run into people who at times can be very challenging. Simply stated, a difficult person is anyone who doesn't behave
Give it a Rest: The Importance of Taking a Break
When I think about resting, something rather strange occurs. At first, I begin to imagine lounging on the couch, watching golf and (inevitably) falling asleep.
How to Sabotage Your Relationships
Send mixed signals – What a great way to get off to a bad start in a relationship! If you want people to be confused and angry,
How Managers Can Improve Staff Morale - Part 2
If you’re a manager, you know the challenge of keeping your best employees and trying to bring the others to a higher level of performance.
How Managers Can Improve Staff Morale - Part I
Most employees who quit their jobs are leaving because of their managers and low staff morale, not necessarily their companies.
Conquer Your Midlife Challenges: Tips for Finding Meaning and Purpose
Have you been feeling stuck lately, like you're not quite sure where your life is headed? Do you constantly find yourself questioning the choices you've made so far?

