Step One: Give them responsibility without authority – Many of us have had this experience: You find an item in a store that’s marked down

Unlike pieces of hardware that weren’t made to bend or flex, humans were designed with this capacity… and for good reason.

By far, the number one problem identified by married couples is that they can't communicate effectively. It's actually somewhat hard to believe that

Giving feedback is a critically important part of the communication process within the workplace. Most people find it easy to offer positive comments but

If it’s your job to lead a team of employees or volunteers, it can be a bit unnerving to know that the buck stops on your desk, but the group members

In the business world we often hear terms and strategies for doing business that are predatory, aggressive, and even deceptive

Most people don’t realize just how powerful listening can be, and they often miss out on its valuable benefits.

What about you?

Do you want your personal and professional relationships to be stronger and more satisfying? If, like most people, your answer is “of course”

When I think back to high school, I remember a simple ten-word sentence that would instantly make my heart sink: “Take out a piece of paper for a pop quiz.”

If you can think and talk, and if you ever encounter other people, there is the potential for conflict. Conflict is an inevitable,

I get it – the holidays may be the busiest, most frustrating time of the year for your business. Demand for products and services skyrockets

In our last blog, we shared Part I of Principles for Effective Listening.  We addressed the “how-to” of listening. If you’ve been practicing the techniques outlined,

Lights! Camera! Action! When the spotlight of life is focused on you, what do people see? Are you an actor just playing a role or are you the “real thing?”

Last week we looked at the damaging effects that work-related stress can have on your health and life. Today, we will talk about some

Today’s workforce faces a multitude of pressures: deadlines, office politics, nonproductive meetings, conflict, job ambiguity, miscommunication

One of the most challenging, interesting, and rewarding things about working with people is helping them discover the unique combination

If you are an owner or have any leadership role in your workplace, you care about the success of your business and your employees.

Have you found yourself saying, “I just can’t think straight lately!” One of the primary complaints associated with the Covid-19

Wouldn’t it be nice if everyone always got along and communication was always agreeable? That, of course, is a fantasy

We live in unsettling times in many ways. We are constantly reminded of the need to protect ourselves from identity thieves,