Building and maintaining strong relationships on the job can be a challenge.  One of the greatest challenges is knowing how to communicate effectively.

Today we have some helpful insight from our guest blogger, Kimberly Hayes. If you're thinking about how to boost your career this year, these ideas will help!

Last time we looked at some of the benefits your business will enjoy if your employees are engaged in their work. Engagement includes a sense of commitment,

Have you ever observed an employee on the job who was obviously just putting in their time for a paycheck and nothing more? How about someone who worked so hard

Last time we started talking about how asking good questions in the right way could improve communication and cooperation

Here’s the scenario: It has just come to your attention that a customer filed a complaint about Mr. Smith, one of your employees.

If you want to jeopardize the productivity and performance of your team and at the same time compromise trust and respect,

No man is an island, according to poet John Donne. While we strive as individuals to shoulder our responsibilities, solve our problems and achieve our goals,

In every area of life you are bound to run into people who at times can be very challenging. Simply stated, a difficult person is anyone who doesn't behave

When I think about resting, something rather strange occurs. At first, I begin to imagine lounging on the couch, watching golf and (inevitably) falling asleep.

If you’re a manager, you know the challenge of keeping your best employees and trying to bring the others to a higher level of performance.

Most employees who quit their jobs are leaving because of their managers and low staff morale, not necessarily their companies.

Change is inevitable – everybody knows that.  Some of you reading this today don’t even know it used to be common for a person

Step One: Give them responsibility without authority – Many of us have had this experience: You find an item in a store that’s marked down

Unlike pieces of hardware that weren’t made to bend or flex, humans were designed with this capacity… and for good reason.

By far, the number one problem identified by married couples is that they can't communicate effectively. It's actually somewhat hard to believe that

Giving feedback is a critically important part of the communication process within the workplace. Most people find it easy to offer positive comments but

If it’s your job to lead a team of employees or volunteers, it can be a bit unnerving to know that the buck stops on your desk, but the group members

In the business world we often hear terms and strategies for doing business that are predatory, aggressive, and even deceptive

Most people don’t realize just how powerful listening can be, and they often miss out on its valuable benefits.

What about you?